Looking for a Quality Controller / Shift Keeper to supervise daily driver operations and ensure high performance and service standards. This role is crucial in maintaining operational efficiency, safety, and delivery quality.
Responsibilities and Requirements
- Monitor and manage driver activities and performance
- Track and verify daily delivery orders and time logs
- Maintain and update shift rosters and attendance
- Ensure average order targets are achieved
- Conduct quality checks on riders and their performance
- Prepare and submit daily operational reports
- Ensure compliance with safety, time, and service protocols
- Coordinate with logistics teams to resolve issues and delays