Coordinate with clients, prepare quotations and shipping documents, and support logistics operations and sales team in a fast-paced environment.
Experience
2–3 years’ experience in freight forwarding or logistics customer coordination.
Qualification
- Working knowledge of shipping terms, documentation, and Incoterms.
- Strong communication and multitasking skills.
- Detail-oriented and a strong team player.
Responsibilities and Requirements
- Coordinate with clients on shipment updates and booking follow-ups.
- Prepare quotations, pricing, and shipping documents.
- Communicate with shipping lines and operations teams to ensure smooth deliveries.
- Support sales executives with lead follow-ups and CRM updates.
- Deliver excellent customer service throughout the shipment cycle.