We are seeking a proactive and results-driven Arabic Debt Collection Officer to manage outstanding debts, negotiate payment arrangements, and ensure timely collections while maintaining professional client relationships.
Experience
- Proven experience in debt collection, credit control, or customer account management.
Qualification
- Bachelor’s degree in Business, Finance, Accounting, or related field (preferred).
- Fluent in Arabic (mandatory) and proficient in English.
- Strong negotiation, communication, and organizational skills.
- Proficient in MS Office and ERP/accounting systems.
Responsibilities and Requirements
- Contact clients via phone, email, and written communication to follow up on overdue accounts.
- Negotiate repayment plans in line with company policies and client capabilities.
- Maintain accurate records of all communications and payment arrangements.
- Escalate complex cases to management when necessary.
- Coordinate with finance and legal teams to resolve outstanding issues.
- Ensure compliance with Qatari laws, regulations, and company policies.
- Provide regular reports on collection status and progress.
- Handle difficult conversations professionally and tactfully.