An opportunity is open for an experienced Operations Manager to lead and grow the operations of a fast-growing car rental company in Doha, Qatar.
Experience
- 10+ years of experience in car rental operations, fleet management, or the automotive sector.
- Proven leadership experience managing teams in a fast-paced service environment.
Qualification
- Bachelor’s degree in business administration, management, or a related field.
- Bilingual: Fluency in English required; Arabic is an added advantage.
Responsibilities and Requirements
- Manage daily operations ensuring efficiency, profitability, and compliance with company standards.
- Oversee fleet management including procurement, maintenance, utilization, and disposal.
- Lead, train, and motivate a team of rental agents and support staff to deliver excellent service.
- Implement cost-control strategies and ensure revenue targets are met.
- Develop and maintain relationships with corporate and individual clients to grow market share.
- Monitor KPIs and prepare operational reports for senior management.
- Ensure compliance with local regulations, insurance policies, and safety standards.
- Strong commercial acumen with knowledge of car rental pricing, utilization, and customer service best practices.
- Excellent communication, negotiation, and problem-solving skills.