We are seeking an experienced Director of Operations Delivery Services to join our client’s team in the UAE. In this strategic role, you will oversee service delivery operations, drive operational excellence, and manage large-scale projects while ensuring top-tier client satisfaction.
Experience
10+ years of experience in high-volume operations management.
Qualification
- Proven leadership in managing large-scale operations and achieving KPIs.
- Strong communication, analytical, and financial acumen skills.
Responsibilities and Requirements
- Develop and implement operational strategies aligned with organizational goals.
- Oversee end-to-end service delivery, ensuring quality, efficiency, and compliance.
- Lead and mentor a high-performing operations team.
- Build and maintain strong client relationships.
- Drive innovation, optimize resources, and manage budgets effectively.