A high-end flower shop in Qatar is seeking experienced and bilingual professionals for customer support and call handling roles.
Experience
Minimum 2 years of experience in customer service or call center operations.
Qualification
- Fluent in Arabic and English
- Excellent communication and interpersonal skills
- Prefer candidates available for immediate joining
Responsibilities and Requirements
- Handle inbound and outbound customer calls professionally.
- Assist customers with product inquiries and order placement.
- Manage complaints and ensure customer satisfaction.
- Maintain accurate call logs and customer records.