Responsible for handling customer inquiries, coordinating freight operations, and ensuring seamless logistics services across air, sea, and land transportation.
Experience
- Minimum of 3 years in customer service within the freight forwarding or logistics industry.
Qualification
- Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field.
Responsibilities and Requirements
- Strong understanding of freight forwarding processes, including air, sea, and land transportation.
- Proficiency in customer relationship management (CRM) systems and logistics software.
- Familiarity with international trade regulations and documentation (e.g., B/L, AWB, commercial invoices).