Operation Officer with at least 2 years of experience in logistics operations, ensuring performance optimization and compliance with safety standards.
Experience
- Minimum 2 years of experience in the same position.
Qualification
- Minimum 12th grade or above (Academic).
Responsibilities and Requirements
- Proactively update customers on shipments through formal channels (Monitoring and/or documentation).
- Ensure adherence to company policies, legal, human resources, environmental, ISO, security, and health & safety standards.
- Monitor and control ground operations performance.
- Ensure compliance with quality SOPs and client SLAs.
- Manage on-call requests (to be registered and communicated with ground operations).
- Resolve daily operational challenges.
- Troubleshoot and solve department-related issues, such as operation, manifestation, payments, and claims.
- Find the best solutions to book and operate transactions.