LuLu Holidays, a leading travel & tours service provider, is hiring experienced professionals for the roles of Assistant Manager – Operations and Ticketing Executive at their Kochi location.
Experience
- Assistant Manager – 4 to 5 years
- Ticketing Executive – 1 to 2 years
Qualification
- Assistant Manager: MTA or MBA in Tourism
- Ticketing Executive: IATA Certification
Responsibilities and Requirements
Assistant Manager – Operations
- Streamline daily operations for efficiency
- Ensure exceptional customer service and timely query resolution
- Optimize internal processes and coordinate with teams, vendors, and partners
Ticketing Executive
- Handle flight bookings, cancellations, and rescheduling
- Provide fare quotes and manage travel inquiries
- Process tickets, handle refunds, and maintain accurate documentation